Shipping & Returns

SHIPPING & RETURNS POLICY

Effective Date: September 8, 2026

Thank you for shopping with Set Expectations. We want every order to arrive safely and be exactly what you expected. Please review our shipping and returns policy before placing your order.

SHIPPING

Processing & Shipping Time

All Set Expectations orders are shipped within 5ā€“8 business days.

Business days are Monday through Friday and do not include weekends or major holidays.

Please allow additional time during holidays, product launches, promotions, or periods of high order volume.

Shipping Cost

A flat-rate shipping fee of $9.00 will be applied to each order.

Shipping Address

Please make sure your shipping information is accurate before completing your purchase. Set Expectations is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Tracking Information

Once your order has shipped, you will receive tracking information when available. Please use the tracking information provided to monitor the progress of your package.

Set Expectations is not responsible for delays caused by the shipping carrier, weather, holidays, or circumstances outside of our control.

RETURNS & EXCHANGES

ALL SALES ARE FINAL

Due to the personal nature and hygiene considerations of our press-on nail products, Set Expectations does not accept returns or exchanges.

For health, safety, and sanitation reasons, we cannot accept products that have been shipped to or handled by a customer back into our inventory.

Please carefully review your order before completing your purchase.

WRONG OR INCORRECT ORDER

We want to make sure you receive exactly what you ordered.

If Set Expectations made an error with your order, please contact us as soon as possible after receiving your package.

Examples may include:

  • You received the wrong nail set

  • Your order is missing an item

  • Your order contains a product that you did not purchase

If the error was made on our end, we will work with you to correct the issue.

Please contact us before sending anything back. Unauthorized returns may not be accepted.

DAMAGED PACKAGES

If your package arrives damaged, please take clear photographs of the packaging and product and contact us as soon as possible.

Damage caused during transit may need to be addressed with the shipping carrier. We will do our best to assist you with the process.

ORDER CANCELLATIONS

Orders may begin processing shortly after they are placed. Once an order has entered processing or has shipped, we may be unable to cancel it.

Please contact us as soon as possible if you need to request a cancellation.

CUSTOMER RESPONSIBILITY

Set Expectations is not responsible for damage to press-on nails caused by:

  • Improper application

  • Improper removal

  • Failure to follow application instructions

  • Excessive exposure to water

  • Use of harsh chemicals

  • Normal wear and tear

  • Accidental damage

  • Customer modifications or alterations

For the best results, carefully follow the application and care instructions included with your set.

QUESTIONS ABOUT YOUR ORDER?

If you have questions about shipping, an incorrect order, or an issue with your purchase, please contact Set Expectations through our website.

Website: www.setexpectations.com
Instagram: @shop_set_expectations

SET EXPECTATIONS

WEAR. SLAY. REPEAT.
Where Extra Is The Standard.